FAQ About Orders
Sure, it’s available, but they are different sizes, the price will be different.
Yes, but it’s not our regular products, just send us reference picture before quoting.
The dieline/template file will be submitted to you, which is appropriate information to our machine.
Our standard thickness of paper core is around 0.8~1.0mm, not included outside label If you have special requirements, please turn to our packaging specialist.
1-piece tubes with metal lid, aluminum easy open end or wooden cap.
2-piece tubes where the cap fits on top of the base when the tube is closed.
3-piece tubes where the cap fits on top of the lip.
Normally, diameter and height of you tubes are required. If you are not sure, please offer the size of your item. We can suggest a proper dimension to you. Based on the limitation of machine, diameter is 10 to 320mm, height is 10 to 350mm, no limit for no curling tube.
Sure, there is food grade aluminum foil inside.
Yes, all the paper material is biodegradable, we’ve got SGS report.
White kraft paper : Manufactured in 100% pure pulp, environmental and non-toxic, recyclable, of high tenacity and intensity, high bursting strength index, widely used in winding paper tubes, common thickness is 120-300g.
Brown kraft paper : brown color, of high tension, high tearing strength, common thickness is 120-300g.
Black kraft paper : fine and smooth, strong and thick, of high folding strength, and high tension, common thickness is 120-300g.
Art paper : Surface is very smooth and flat, of high whiteness and glossiness, the printing is three-dimensional， color is bright and very nice, widely used in wrapping tubes, common thick is 157g.
Offset paper : Weak scalability, good smoothness and whiteness, tight quality, used in winding paper tube, but it occurs galling, quality is not as good as white kraft paper.
We have highly advanced offset, digital and screen process in-house.
AI or PDF will be better, which is outlined(cranked).
Digital printing is commonly used for testing printed artwork and layout, great for the sampling, which is cost-effective.
Yes, we have hot stamping, UV, embossing, debossing, ect..
Hot stamping
Hot stamping is a printing method of relief printing in which foils are transferred to a surface at high temperatures.
Embossing
Embossing/debossing are the processes of creating either raised or recessed relief images and designs in paper.
UV
UV is a form of digital printing that uses ultra-violet lights to dry or cure ink as it is printed.
Screen printing
Screen printing is a printing technique where a mesh is used to transfer ink onto a substrate, except in areas made impermeable to the ink by a blocking stencil.
Matte lamination
Matte lamination is a matte film adhered to regular paper or film with an adhesive, often by heat-activation.
Gloss lamination
Gloss lamination is a glossy film adhered to regular paper or film with an adhesive, often by heat-activation.
Accessories
Simple, but functional accessories are inspiring your paper tube packaging to fit your products. We offer a FREE initial assessment of your current packaging usage and determine your objectives in order to source cheaper, greener options.
Of course, we got different printing, coats, finishes, nik-naks, you name it! Don’t let anything limit your creativity! From gloss lamination to stamping, we’ll give your custom packaging solution a nice finish to leave your customers wanting more.
CMYK: C is cyan, M is magenta, Y is yellow, K is black, 4 kinds of color ink is mixed to print, which is printing aligned way.
Pantone color: Pantone is known worldwide as the standard language for color communication from designer to manufacturer to retailer to customer.
It depends on the production capacity, but normally we can adjust the schedule to fulfill your order.
Yes, we have a skillful team and a assembly line, you just ship the products to us.
Here’s the order process you will see very clearly.
Third party examination is accepted in the course of the production or after production. Furthermore, we will send you some videos or pictures of the products.
You have to confirm the final artwork, including the content, dimension, and the prototype, check the quality, details, give us some comments, so that we can make some adjustments.
Yes, you can. But we suggest you order the same size of tubes, or else there will be extra charges.
Before you have your prototype, you will have a die out for your own design if you need, which is supplied by us.
We get your design file in AI/PDF/CDR to print, around 5-7 days it will be finished.
FAQ About Sales
No, we don’t have price list, all of our paper tubes are customized. Before getting a quote, you just need to advise dimension and quantity.
We only accept Paypal payment of sampling, but not for bulk order.
Our minimum order quantity is normally 3000 pieces, which is more cost-effective, but we did smaller quantity before.
Yes, we have price breaks, the unit price will be lower when the quantity is higher.
Sure, the price will be lower as the quantity is bigger.
Proforma invoice will be submitted to you. 30% of deposit by telegraphic transfer for purchase order, pay 70% balance of shipping quantity before delivery. Delivery time is around 15-20 days(depends on your order quantity) after payment and art work confirmed. Please note that it’s subject to change based upon payment received time.
You will get ex-work, FOB, CIF price in USD, which depends on your requirements. Printing, tubes, packing carton boxes are included in the quote.
All of our paper tubes are carefully packaged In the standard exporting cartons. If you need pallet, please tell us in advance.
We can offer ex-work, FOB, CFR, CIF, etc.. prices, according to your requirements.
We are selling our packaging all over the worlds, America, European countries are hot destinations.
Since all the tubes are customized, we don’t allow returns. But if you don’t satisfy with the quality, we have professional specialist follows up your case, and there will be solutions to fix your problem.
It depends on some factors, like volume, the way of shipping, by air or by sea. You can arrange the shipping by yourself or we can arrange with you.